Visitor Information

Opening times

Mon-Wed 10am–6pm
Thur & Fri 10am–9pm
Sat 9am–6pm
Sun 1pm–6pm

From Monday 9th December until Monday 23rd December we will be open late every weekday until 9pm.

Please note that specific opening hours may apply to holiday periods. The centre will be closed on Easter Sunday and Christmas Day, all other days are normal trading hours.

About Us

Shopping and entertainment don’t get bigger than this. The Junction is the GO-to retail and leisure destination in Northern Ireland. A playground for visitors of all ages. Shopping is only one part of The Junction experience. As well as over 30 retailers, we offer a wide range of places to eat and drink, activities for the kids and a 10-screen Omniplex cinema. There is more than enough to keep the whole family entertained! A great day out on a grand scale.

Get in touch

It’s easy to get in touch with The Junction, just use the details below.

Visitor Information Centre 111 Ballymena Road, The Junction Antrim BT41 4LL  Tel: +44 (0)28 9442 9111 or (048) 9442 9111 from Republic of Ireland Fax: +44 (0)28 9442 5850

Email: info@thejunctionshopping.com

Mobility Scooters/Wheel Chair Hire

Mobility scooters/wheelchairs are free to hire from Visitor Information Centre. If you would like to ring in advance to book please contact 02894429111

WiFi Access

For your convenience, we offer Fast Free Wi-Fi across the Centre. Select Junction 1 Free as a Wi-Fi option on your device and register for free access.

Free Mobile Phone Charging

Phone battery running low?, call into the Visitor Information Centre and we will charge it up for you.  We offer digital lockers to charge your phone securely while you shop.

Dog policy

Dogs are more than welcome at The Junction as long as they’re kept on a lead and remain with their owners at all times. Only guide dogs are permitted in stores.

Baby changing facilities

We have baby changing facilities at the Centre beside the Visitor Information Centre.

Guest Services

Our team of friendly customer service advisors are available to answer your questions and provide assistance at our Visitor Information Centre. We want to ensure your visit to The Junction is as enjoyable as possible, so feel free to pop in and ask us whatever you need to know – from store locations to tourist information, finding local transport or simply where to go for lunch.

Dementia Friends

The centre achieved Dementia Friendly status in September 2018. To date, we have 90 members of staff throughout the centre that have completed the necessary workshop and we are incorporating this as part of the induction training for all new staff members going forward.